Pinnacle Buyers LLC values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, and related services (collectively, the “Service”). By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy as well as our Terms of Service.
1. Definitions
For clarity, the following terms are used in this Privacy Policy:
- Company: Refers to Pinnacle Buyers LLC.
- Personal Data: Any information that can identify or be linked to an individual (e.g., name, email, phone number, IP address).
- Cookies: Small data files stored on your browser that help us recognize you and improve your user experience.
- Device: Any internet-connected device such as a phone, tablet, or computer used to access our Service.
- Service: The Pinnacle Buyers LLC platform, website, and associated applications.
- You / User: Any person or entity that interacts with our Service.
2. Information We Collect
We may collect the following information when you use our Service:
- Contact Information: Name, phone number, email address.
- Account Information: When you register, subscribe, or fill out forms.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Optional Data: If enabled, mobile contacts/phonebook for easier use of certain features.
- Social Media Data: Public information you choose to share with us via third-party platforms.
3. How We Use Your Information
Your information may be used for the following purposes:
- To provide and personalize our services.
- To process transactions and deliver purchased products or services.
- To improve customer service and website functionality.
- To send marketing communications (with opt-out options).
- To administer promotions, surveys, or contests.
- To comply with legal obligations or enforce our rights.
4. Sharing of Information
We may share your information in the following situations:
- With trusted third-party service providers (e.g., hosting, payment processing, email management).
- With advertisers or marketing partners whose services we believe may be of interest to you.
- With affiliates or business partners, including in the event of a merger, sale, or acquisition.
- As required by law enforcement, court orders, or regulatory obligations.
We do not sell your personal information.
5. Data Retention
We retain personal data only for as long as necessary to provide our Service and comply with legal obligations. Once no longer required, we securely delete or anonymize the data.
6. Security of Your Information
We use reasonable technical, administrative, and physical safeguards (including SSL encryption and secure servers) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
As a U.S.-based company, your information may be stored or processed in other countries. By using our Service, you consent to such transfers, subject to applicable data protection laws.
8. Your Rights
Depending on your location, you may have the following rights:
- Access & Correction: Request access to or correction of your personal data.
- Deletion: Request deletion of your information.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request a copy of your data in a portable format.
To exercise these rights, contact us at the details below.
9. Children’s Privacy
Our Service is not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately for removal.
10. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve performance. You can disable cookies in your browser, but certain features of the Service may not function properly.
11. Legal Compliance (GDPR & CCPA)
- GDPR (EU Residents): You have rights of access, rectification, erasure, and restriction of processing.
- CCPA (California Residents): You have the right to know what data we collect, request deletion, and opt out of the sale of personal data (we do not sell personal data).
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our Service after changes indicates acceptance.